Facilities Maintenance - Complete Industry Solutions Case Study




CIS is a LPG supply chain breakdown and scheduled preventative maintenance company that covers refuelling equipment, major LPG installations, depots and supporting equipment.
 
CIS provides LPG solutions for the industrial sector including mobile, stationery and plant systems. Their design and build approach is innovative across pneumatic, hydraulic, wireless, tracking, PLC, safety and process systems. CIS provides a complete solution to building, installing and maintaining LPG systems.
 

Problem:

“Our web presence was not relevant anymore and needed new direction. Experiencing rapid growth and the introduction of two key business units has created issues around our new marketing positioning and enabling us to manage Australia wide delivery resources effectively.” Dave MacCaughy – Managing Partner 

Online Strategy Solution:

A strategy has been developed of how best to manage our entire business. Using web based work order management with automated escalation processes will enable us to control quality and delivery in line with contractual requirements, such as online reporting to clients.

Importantly, our website will support administrative processes and help the website marketing messages evolve to our new business model and support our tendering processes.  

Results:

  • Our web site is now getting internet visitors. 
  • We have implemented web based systems to keep costs low for the future. 
  • We now have a web platform to assist with workflow and other business system automation.
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